Multilizer Privacy Policy

Multilizer software products (including Multilizer Enterprise, PDF Translator, .NET Localizer), documentation, websites and services, hereinafter “Multilizer” are  fully owned by the Rex Partners Oy (Business ID:  5161894, Kimmeltie 3, Espoo, Finland).

What Multilizer will and will not do with any supplied personal data

You can visit most pages on the Multilizer websites without giving any information about yourself. Sometimes we do need personal data from you in order to provide the products and services you request.

Multilizer promises to protect your privacy at all times. This privacy statement explains how we collect, store and use any data you do give us.

Exposure to the personal data

Multilizer has set the protection of your personal data as the high priority. We want to inform you about the way we collect, store and use your personal data. For further questions please contact us under one of the following addresses.

Which personal data is collected and stored

We use your personal data in the following cases:

  • If you place an order in our online webshop, register a product, require a service, subscribe to a newsletter, participate in a survey, require a test license, contact us or proceed some activities on our website. For example:
  • If you place an order in our online shop, you are required to enter the information which is necessary for proceeding the order like your name, your address and your credit card number or the bank data for example.
  • If you utilize our online technical support, you are required to enter the necessary information for proceeding your request like your name, your address, details about your PC hardware and software as well as the type of errors occurred.
  • If  you install our products we may request personal information such as: name, e-mail address and company name. By giving this information the user gives his or her permission to Multilizer to use this information for marketing purposes. These marketing actions include marketing communication with offers, news and tips as well as using the data for market analyzing purposes.


You can decide any time whether you want to continue the procedure where you are required to specify your personal data or not. If you do not want to specify the required information, you will not be able to terminate the transaction.

We reserve the right to gather the information about your payment history made by web shops, in order to offer your certain payment options (ex. invoice payment).

Usage of collected and stored personal data

Your personal data is used at Multilizer in the following way:

Multilizer gives you the possibility to buy easily and in a comfortable manner. Moreover, Multilizer enables you products download, products registration, the access to the services and a wide selection of other activities from the Multilizer websites.

You have the option to unsubscribe from all Multilizer mailing lists at any time.

Transmission of personal data to the third parties

Multilizer also uses the services of other contractual partners, for products dispatch, software development, orders proceeding for issuing the invoices and payment procedures. Our contractual partners are obligated to treat the personal data with confidentiality and to use it only for services related purposes or transactions in behalf of Multilizer.

Multilizer will not transmit your personal data to the third parties without your explicit consent (not even for marketing and sales purposes or to the address brokers), unless Multilizer is obliged by a legal regulation to do so.

Online web shop

avangate_payment_security.jpgMultilizer’s partner Avangate provides the secured and smooth online purchasing. 

Avangate does not store your personal information permanently, for the maximum security the user needs to type credit card/personal information on each purchase.

Avangate offers several payment options from which the buyer can choose. Avangate works in many languages and it offers many currency options as well. More information on online payment related issues, order status and transactions can be found at http://www.avangate.com/customer-services/

After the order and payment is completed, the buyer will get the download link for the product and the license code by email. (We recommend also checking the spam box in case the email doesn’t appear in the inbox.)

Delivery time is in online sales typically within minutes from the purchase. In orders requiring manual processing the delivery time is within the next working day. If you have problems, ask us before buying again.

Security of personal data

In order to protect your personal data we have met the safety precautions according to the Finnish and European Union privacy acts, the present privacy policy and the international information security standards. This procedure enables us to protect your personal data against abuse, unauthorized access and disclosure, damage, manipulation or deleting. The credit card information are transmitted to the online shop of our partner.

All the Multilizer employees that have access to personal customer data are obligated to ensure the confidentiality of the personal data and its use.

Data Security

Multilizer software does not send your files anywhere from your computer before, during or after the translation. However the product uses online translators for the translation, and requires an active Internet connection when using the product. Multilizer does not save the original text, or the translation to any translation memories outside your computer. Multilizer may use Microsoft, Google or other companies' translation interfaces for the translations. Multilizer is not responsible for the privacy practices of these companies.

In order to protect your personal data we have met the safety precautions according to the Finnish privacy acts, the present privacy policy and the international information security standards. This procedure enables us to protect your personal data against abuse, unauthorized access and disclosure, damage, manipulation or deleting. Multilizer software secures all data connections to Multilizer owned server(s) via ssl/secure socket layer.

Statistical information

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are saved on your computer and that make it possible to analyze your use of the website. The information generated by the cookie when you use this website (including your IP address) is transferred to a Google server in the USA and is saved there. Google will use this information in order to analyze the use of the website in order to put together reports about website activities for the website operator and to provide further services for website and Internet use. Google may also transfer this information to third parties provided that it is legal to do so or if Google commissions the processing of this data by a third party. Google will never associate your IP address with other data Google has collected. You can prevent the installation of cookies with a corresponding setting in your browser software. However, we would like to explicitly point out that if you do so, you will not be able to fully use all of the functions of this website. By using this website you agree to the processing of your personal data as collected by Google in the aforementioned manner and purpose.

Cookies

Cookies are text files which are sent by a website to your browser software. Multilizer may use these cookies in order to document your visits on the Multilizer websites and to support the function of the shop basket when ordering in the  online webshop.

If you are against this procedure, you have the possibility to set your browser in such a way that the cookies are blocked or your PC informs you when the website tries to store a cookie in your browser software. However, the blocking of cookies could bar you from using some products or/and services on the  Multilizer or its partners websites.

Non confidential information

Please take into consideration the fact that the information sent to some forums will be seen as a public piece of information and is not subject of the privacy declaration. Using this sort of communication represents the risk that the information is taken and used by the others. Therefore, we strongly recommend you to carefully handle your personal data each time you enter the internet.

Contact information

For further questions or comments we are willing to provide you free information, directly and on request about your personal data stored by us. If requested, the information can also be provided in a digital form.

Rex Partners Oy / Multilizer
Address: Kimmeltie 3, 02110 ESPOO, FINLAND
Business ID:  5161894
Email: sales@multilizer.com